Customer service

  • With you quickly thanks to 24/7 express delivery

    • We will send the product key 2 minutes after receipt of payment
    • You will receive a download link and installation instructions by email
    • The software and instructions are available in five languages (German, English, French, Italian, Spanish)
  • Invoice

    • You will receive an invoice with VAT ID and Microsoft Partner Number within 24 hours (if requested)
    • You also receive a license certificate that transparently documents the origin of the software
    • More security with legal software
    • Software from Germany with proof of origin
    • You will receive an invoice and a license transfer certificate
    • The licenses are audit-proof thanks to the use of blockchain technology.
  • Product guarantee

    • 30-day money-back guarantee
    • 100% Online activation
    • Lifetime warranty
    • New German licenses without previous owners
    • The product keys are checked for quality by the shipping department
  • Transparency obligation

    We comply with all legal information requirements:

    • Link to the online dispute resolution platform
    • No sale of pure product keys without the corresponding license
    • Proof of origin of the licenses
  • Secure and fast payment

    You can shop securely and quickly with us using the following payment methods:

    • Paypal
    • Bank transfer
  • Software download

    • Fast and secure download without further registration in our download portal
    • The software is virus-checked
    • The download portal is available in five languages
  • Always there for you: our customer service

    • Telephone availability 4 hours / day
    • 24/7 customer service via multilingual email
    • Support (German, English, French, Italian, Spanish)

 

Store Win & Microsoft Office doesn't just sell you a key. With your purchase you get full service and support.